Protecting your personal data is 399ber's top priority. We are fully transparent about what data we collect, why we collect it, and how we keep it safe — all explained here.
399ber never sells your personal information to third parties. Your data is used solely to improve platform services and maintain security.
All information is secured with 256-bit SSL encryption technology. From transactions to login — everything is handled through encrypted channels.
All documents collected for account verification are stored on secure servers and are accessible only to authorized personnel.
User data is stored in internationally certified data centers, with regular backups and firewall protection in place.
Your personal information, phone number, or email is never sold to advertisers or third parties. That is 399ber's commitment.
We only use necessary cookies. You can manage your cookie preferences at any time through your browser settings.
You have the right to view, correct, or request deletion of your data. Contact our support team and action will be taken within 72 hours.
This Privacy Policy applies to all services on the 399ber platform. By using the 399ber website or app, you are considered to have accepted this policy. If you have any questions, please contact our support team.
399ber (hereinafter referred to as "we", "us", or "the platform") is an internationally licensed online betting and gaming platform. We believe protecting every user's privacy is a fundamental responsibility — not merely a legal obligation.
This Privacy Policy has been prepared in accordance with Bangladesh and international data protection laws. It describes the complete process by which your personal data is collected, used, stored, and protected. By creating an account or using any service on 399ber, you agree to the terms of this policy.
This policy applies when:
399ber only collects information that is necessary. Collecting unnecessary personal data goes against our policy. A full breakdown of what we collect is provided below.
| Type of Information | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During registration & KYC |
| Contact Information | Email, phone number, address | During registration & verification |
| Financial Information | Mobile banking number, transaction history | On deposits & withdrawals |
| Device Information | IP address, browser, OS | On every visit |
| Betting Information | Bet history, preferred sports | While using the platform |
| Communication Log | Support chat history | When contacting support |
399ber does not collect any sensitive information related to religion, political views, or health. Documents submitted for KYC are used solely for identity verification.
Every purpose for which 399ber collects data is specific and lawful. We never use information beyond its intended purpose. The key reasons are outlined below.
Your consent will always be obtained before sending any marketing or promotional messages. You may withdraw this consent at any time.
399ber uses internationally recognized technology to protect your data. Our security systems are regularly audited by independent third-party auditors.
Keeping your password and login credentials secure is your own responsibility. Do not share your password with anyone and avoid logging in on public devices.
399ber does not sell your personal information. However, in certain specific circumstances, limited data may be shared with trusted partners.
Every third party is bound by a strict data protection agreement with 399ber. They may not use the information received for any other purpose, and all data exchanges are conducted through encrypted channels.
The 399ber website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.
| Cookie Types | Purpose | Validity Period |
|---|---|---|
| Essential Cookies | Login session, security token | Until end of session |
| Functional Cookies | Language preference, theme settings | 1 year |
| Analytics Cookies | Page views, user behavior | 6 months |
| Security Cookies | Fraud detection, CSRF protection | 24 hours |
You can disable cookies through your browser settings, though doing so may cause some features to not work properly. All cookies except essential ones are optional.
Every registered user on 399ber has the following rights regarding their personal data. Contact our support team to exercise any of these rights.
We aim to respond within 72 hours of receiving a request. If a request cannot be fully fulfilled for legal reasons, we will explain why.
399ber is strictly an adults-only platform. No person under the age of 18 is permitted to use this platform.
If your child has opened an account on 399ber or any other betting platform, please notify our support team. We will take immediate action and close the relevant account.
399ber does not retain your data indefinitely. Each piece of information is kept for a defined period and then securely deleted.
After the retention period, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.
399ber may update this Privacy Policy as needed. If significant changes are made, you will be notified in advance.
The date of the most recent update will always be shown at the top of this page. We recommend checking this page regularly.
For any questions, concerns, or complaints regarding our Privacy Policy, please contact our dedicated Data Privacy Team.
We take every privacy complaint seriously. If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.
To learn more, visit our Terms and Conditions and Responsible Gaming Please also read this page.