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Legal Documents

399ber Terms and Conditions — Please Read Before Use

Please read these Terms and Conditions carefully before using the 399ber Platform. They cover everything you need to know about account registration, betting rules, payment processes, bonus terms, and responsible betting.

Last Updated: January 2026
Important Notice

By using the platform, you automatically agree to these terms and conditions. Anyone under the age of 18 is not permitted to use 399ber.


Key Highlights at a Glance

Age Verification Is Mandatory

You must be 18 years of age or older to register with 399ber. Verification will be carried out using a national ID card or passport. Providing false information will result in account termination.

Payment Transparency

All deposit and withdrawal terms are clearly stated. The minimum deposit for bKash, Nagad, and Rocket is BDT 500. Withdrawals are typically processed within 1–24 hours.

Bonus Terms

Each bonus offer carries its own wagering requirements. Welcome bonuses typically require 10x to 20x wagering. Please familiarise yourself with the bonus terms and expiry conditions beforehand.

Account Security

Each person may register only one account. Keep your password confidential and do not share it with anyone. If suspicious activity is detected, the account will be placed under investigation.

Betting Rules

All bets are final once confirmed and cannot be cancelled. Bet settlements are determined by the match or event outcome. Bets may be voided if fraud or abnormal betting patterns are detected.

Responsible Betting

399ber always encourages responsible betting. Never bet beyond your budget. Set deposit limits or temporarily suspend your account if needed.


What You Should Know Before You Start

The following terms and conditions apply to all services on the 399ber platform. If you disagree with any part of these terms, please discontinue use of the platform. For any questions, contact our support team.

1General Terms & Conditions

399ber (hereinafter referred to as "the Platform" or "we") is an internationally licensed online betting and gaming service provider. These Terms and Conditions constitute a legally binding agreement between you and 399ber.

By creating an account, registering, or using any service on this Platform, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. Using the Platform without reading the Terms and Conditions is equally considered acceptance of them.

399ber reserves the right to modify these Terms and Conditions at any time. Any changes will be announced on the Platform and the "Last Updated" date will be revised accordingly. Continued use of the Platform after changes have been made constitutes acceptance of the updated terms.

  • These Terms and Conditions were originally prepared in Bengali; however, the English version shall be considered authoritative in all legal matters.
  • This agreement constitutes the entire understanding between you and 399ber, and supersedes all prior oral or written agreements.
  • If any part of these terms is found to be legally unenforceable, the remaining provisions will continue to remain in effect.

2Account Registration & Eligibility

To open an account with 399ber, you must meet the eligibility requirements listed below. Those who do not meet these requirements may not use the Platform. 399ber reserves the right to terminate any account where false or inaccurate information was provided during registration.

  • Age: You must be 18 years of age or older to register.
  • One Account Policy: Only one account is permitted per person, household, or device.
  • Accurate Information: Your name, address, phone number, and date of birth must be entered accurately.
  • Verification: You may be required to submit a copy of your national ID card, passport, or driving license for account verification.
  • Password Security: Use a strong password and never share it with anyone.
  • Account Transfer: Transferring or selling your account to another person is strictly prohibited.

As part of the KYC (Know Your Customer) process, 399ber may request additional documents at any time. Failure to submit the required documents within the specified timeframe may result in a temporary account suspension.

Duplicate Account Warning

Opening multiple accounts is strictly prohibited. If detected, all bonuses across those accounts will be forfeited and withdrawals may be blocked.

3Deposit & Withdrawal Rules

399ber supports all major mobile payment methods in Bangladesh. All deposit and withdrawal transactions are processed through secure, encrypted channels.

  • Minimum Deposit: BDT 500 for bKash, Nagad, and Rocket; USD 10 for USDT.
  • Maximum Deposit: Daily limits vary by payment method; please refer to the deposit page for details.
  • Minimum Withdrawal: BDT 800 or equivalent.
  • Withdrawal Timeframe: Typically processed within 1–24 hours; larger amounts may take up to 48 hours.
  • Verified Account: Your account must be fully verified before any withdrawal can be processed.
  • Same Method: Withdrawals are generally processed via the same method used for the original deposit.

Depositing from or withdrawing to a third-party account is strictly prohibited. Any transaction identified as money laundering or suspicious financial activity will be cancelled and the account suspended.

4Betting Rules

When placing bets on 399ber, please follow the rules below. These rules apply to all betting types — Sports Betting, live betting, and Live Casino.

  • Once confirmed, bets cannot be changed or cancelled.
  • If a match or event is cancelled, the bet amount will be refunded.
  • 399ber will not be held liable for any bets that fail to process due to technical issues; however, a resolution will be attempted where possible.
  • If odds change, 399ber reserves the right to accept bets at the odds in place prior to the change.
  • If match-fixing or indications of abnormal outcomes are detected, all related bets will be voided.
  • If odds discrepancies occur in live betting due to network latency, 399ber reserves the right to apply the correct odds.

For parlay or accumulator bets, if one selection is voided, the bet will be recalculated using the remaining selections. 399ber reserves the right to make the final decision on all betting activities.

5Bonus & Promotion Terms

399ber regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the relevant offer page. By accepting a bonus, you agree to the specific terms attached to it.

  • Welcome Bonus: Available to new members only; applicable once per account.
  • Wagering Requirements: A specified number of wagers must be completed before bonus funds can be withdrawn (typically 10x–20x).
  • Validity: Each bonus must be used within a specified period; any unused bonus will expire and be forfeited.
  • Maximum Bet: A maximum bet limit may apply when wagering with bonus funds.
  • Game Restrictions: Some bonuses may only be used on specific sports or games.
  • Multiple Bonuses: Multiple bonuses cannot be combined simultaneously unless explicitly stated in the offer.

If bonus abuse is detected — such as multiple accounts, false information, or manipulation of betting patterns — the bonus may be forfeited and the account permanently suspended.

6Prohibited Activities

The following activities are strictly prohibited on the 399ber platform. Violations may result in account termination, forfeiture of funds, and legal action.

  • Using funds from money laundering or illegal sources.
  • Placing bets using bots, automated software, or artificial intelligence.
  • Placing bets using match-fixing or insider information.
  • Creating multiple accounts to take advantage of bonus offers.
  • Attempting to hack or manipulate the platform's systems.
  • Using another user's account or stealing their credentials.
  • Operating an account under a false identity.
  • Harassing or threatening other users.

7Account Closure & Suspension

399ber reserves the right to suspend or permanently close any account under the circumstances outlined below. You may also request to close your own account at any time.

  • In the event of a breach of terms and conditions.
  • Failure to pass KYC verification or submission of false information.
  • Upon detection of suspicious financial activity.
  • By court order or as required by law.
  • At the user's own request (self-exclusion).

Any valid balance remaining at the time of account closure will be refunded upon completion of the investigation — unless forfeiture is required due to bonus abuse or a breach of the rules.

8Privacy & Data Protection

399ber places the highest priority on protecting your personal data. We adhere to international data protection standards, and your information is never sold to third parties.

  • Information provided at registration will be used solely for account management and verification purposes.
  • All transactions are secured with SSL encryption.
  • Your information is not shared with third parties, except where required by law or regulatory authorities.
  • You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy Please read the page.

9Responsible Betting

399ber believes betting is a form of entertainment, not a source of income. We actively promote responsible betting and work to prevent problem gambling.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits for yourself.
  • Self-Exclusion: You may request a temporary account suspension of 7 days or a permanent closure at any time.
  • Reality Check: You will receive session reminders at regular intervals.
  • Cooling-Off Period: You can pause betting for a temporary break — anywhere from 24 hours up to 30 days.

If you experience any betting-related issues, please contact our support team. For more information, Responsible Gaming Please read the page.

10Legal Matters & Liability

399ber is licensed by the International Gaming Commission. It is your sole responsibility to ensure that using the Platform complies with the laws of your country.

  • 399ber is not liable for any losses resulting from technical issues, network disruptions, or third-party failures.
  • The risk of losing money through betting is entirely the user's own responsibility.
  • In the event of any dispute, 399ber's system logs will serve as the final and conclusive evidence.
  • Any legal disputes arising from this agreement will be settled in the courts of the designated jurisdiction.

11Rule Changes & Updates

399ber may update these Terms and Conditions at any time. For significant changes, you will be notified via your registered email or SMS. We recommend checking this page regularly.

  • Minor changes take effect immediately.
  • At least 7 days' notice will be given prior to any major changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.

12Contact & Support

If you have any questions or complaints regarding the terms and conditions, please contact our support team. We are available 24/7.

  • Live Chat: Log in to the platform to chat with us directly.
  • Email: [email protected] (typically responded to within 24 hours)
  • Complaints: You may submit a formal complaint through your account.

Our goal is to make every user's experience as smooth and safe as possible. Do not hesitate to contact us whenever you need assistance.


Get Started Now — Safely and Responsibly

Register with 399ber and enjoy the best online betting experience in Bangladesh. Play safely by following our Terms and Conditions.

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