At 399ber, we believe betting should be a source of entertainment — not financial stress or emotional hardship. We give every user the tools and support they need to play consciously, within their limits, and responsibly.
Age is verified through a strict KYC process at the point of registration on 399ber. No one under the age of 18 will ever be allowed to open an account — this is our zero-compromise policy.
You can set your own daily, weekly, or monthly limits on how much you deposit or bet. If you reach the limit, 399ber will automatically block the transaction.
399ber lets you set a session timer to avoid prolonged betting. Once the time is up, your account will automatically log out and display a message prompting you to take a break.
If you feel betting is becoming hard to control, you can request to have your account suspended for a set period — anywhere from 1 week to permanently.
Your full betting history on 399ber is available to view at any time. Review your spending patterns regularly and adjust your limits whenever needed.
For any questions or assistance related to responsible betting, our expert support team is available 24 hours a day, 7 days a week.
Betting is a form of entertainment — not a source of income. 399ber always wants you to enjoy it responsibly and within your means. If you ever feel that betting is becoming a problem, seek help right away.
Responsible gaming refers to a mindset and set of habits where betting or gaming is done purely for entertainment, without ever harming other areas of life — family, work, health, or financial security. At 399ber, responsible gaming sits at the heart of everything we do.
A responsible bettor knows when to stop, how much to budget, and how to stay calm even after a loss. They never chase losses with bigger bets. 399ber is here to support that awareness every step of the way.
Many people in Bangladesh think of betting as an "easy income" — that's a misconception. Winning and losing are both part of betting. Never place a bet with money you can't afford to lose. Keeping this simple rule in mind goes a long way toward responsible betting.
Uncontrolled betting can gradually develop into a serious addiction. Research worldwide shows that a significant proportion of people who bet irresponsibly end up facing financial difficulties, family problems, and mental health issues.
At 399ber, we believe our responsibility goes beyond providing a betting service — we have an active role to play in the well-being and happiness of our users. That is why we continuously monitor betting behaviour and step in with warnings whenever we detect patterns that may pose a risk.
Betting addiction doesn't happen overnight — it builds gradually. Ask yourself the questions below. If more than three answers are "Yes," it's time to seek help.
Are you unable to stop even after exceeding your budget?
Are you placing bigger bets to try to win back what you've lost?
Are you hiding your betting from family or friends?
Do you feel restless or anxious when you're not betting?
Are you neglecting work, studies, or family responsibilities because of betting?
Are you borrowing money or dipping into your savings to fund your betting?
Contact our support team immediately or activate self-exclusion from your account. There is no shame in it — asking for help takes courage.
Set a clear budget before you start betting. Your budget is the amount of money you can afford to lose without it affecting your daily life or your family. Here are some practical tips for budget planning on 399ber:
From your 399ber account settings, you can set deposit limits, bet limits, and loss limits directly. Once set, these limits cannot be changed for 24 hours — a deliberate design choice to prevent impulsive decisions.
399ber provides a range of powerful tools to help users bet responsibly. All of them are free and available at any time.
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, deposits are automatically blocked.
Manage how long you spend betting in one session. Automatic logout and a break reminder once your set time is reached.
Take a temporary break from 1 day up to 6 weeks. During this period, betting and deposits will not be permitted.
Suspend your account for anywhere from 6 months to permanently. Returning while the exclusion is active is not possible.
Log in to your account → Settings → Responsible Betting section. Or simply let us know via the support chat and we will take immediate action.
Keeping underage children and teenagers away from online betting in a family environment is a parent's responsibility. 399ber is ready to support parents in doing exactly that.
If your child has opened an account on any online betting platform, please email [email protected] immediately. We will close the account upon verification and arrange a refund of any transactions.
Seeking help for a betting problem isn't a sign of weakness — it takes courage and self-awareness. Support is available through 399ber and from professional organizations outside the platform.
Available 24/7. Log in to your account and start a live chat. Our responsible betting specialists are ready to help.
Email us at [email protected]. You can typically expect expert guidance within 24 hours.
Set limits, activate a cooling-off period, or enable self-exclusion directly from your account settings.
Free counseling is available through mental health service providers in Bangladesh. Reach out to a family member or a trusted friend.
Remember, 399ber never wants any user to be harmed by betting. Our goal is to provide a safe, transparent, and enjoyable betting environment. We are always here to support you in betting responsibly.
To learn more, visit our Terms and Conditions and Privacy Policy Read.